Terms and Conditions

Welcome to The Woolbes! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these terms. If you do not agree with these terms, please do not use our website or services.

1. General Terms

Acceptance of Terms: By using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any of these terms, you should immediately stop using the website.
Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.

2. Use of the Website

Eligibility: You must be at least 18 years of age to use this website or make a purchase. By using our site, you represent and warrant that you are at least 18 years old.
Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.
Prohibited Activities: You agree not to engage in any unlawful activities or activities that violate the rights of others, including but not limited to:
- Using the site for fraudulent activities.
- Distributing harmful or unlawful content.
- Attempting to gain unauthorized access to our website or systems.

3. Products and Services

Product Availability: We strive to ensure that the products displayed on our website are available for purchase. However, product availability may vary, and we reserve the right to modify or discontinue any product without notice.
Pricing: All prices are listed in U.S. dollars and are subject to change without notice. We make every effort to ensure accurate pricing, but we reserve the right to correct any errors or inaccuracies. If there is a pricing error, we will notify you before processing your order.

4. Orders and Payment

Order Acceptance: By placing an order on our website, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to accept or decline any order for any reason.
Payment: Payment must be made at the time of order. We accept various payment methods, including credit cards, debit cards, and PayPal. All transactions are processed securely.
Order Cancellations: If you need to cancel or modify your order, please contact us as soon as possible. If your order has already been processed or shipped, you will need to follow our return policy for returns and exchanges.

5. Shipping and Delivery

Shipping: We offer various shipping options, and all shipping rates are calculated at checkout. We strive to process and ship orders within 1-2 business days, but delivery times may vary depending on your location and chosen shipping method.
Risk of Loss: Once your order is shipped, the risk of loss or damage to the products passes to you. We are not responsible for any lost or damaged packages once they have been handed over to the shipping carrier.

6. Returns and Exchanges

Return Policy: We accept returns within 30 days of your purchase, provided the item is unused and in its original packaging. Please refer to our Return Policy for more information on how to initiate a return.
Exchanges: If you wish to exchange an item for a different size, color, or product, please contact us to arrange the exchange. Any price difference will be charged or refunded accordingly.

7. Privacy and Security

Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Security: We use SSL encryption to secure your personal and payment information during transactions. However, please note that no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your data.

8. Intellectual Property

Ownership: All content on our website, including text, images, logos, and design elements, is the property of The Woolbes and is protected by copyright, trademark, and other intellectual property laws.
Use of Content: You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

9. Limitation of Liability

Disclaimer of Warranties: Our website and products are provided “as is” without any warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
Limitation of Liability: To the maximum extent permitted by law, The Woolbes will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Massachusetts, United States. Any legal action or proceeding arising under these terms will be brought exclusively in the courts located in Worcester County, Massachusetts.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Woolbes
📧 Email: support@thewoolbes.com
📞 Phone: +1 (508) 968-4902
🌐 Website: www.thewoolbes.com